Why ❓ We need to be interested in online reviews.

Why ❓ We care about online reviews 🤔

Online shopping reviews play a very important role. in today's consumer decisions. Therefore, friends who are entrepreneurs who want to sell products online must be aware of these behaviors. in order to know that our customers before deciding to buy that product What did he consider today? ChatStick team brings these good techniques to share with friends.

✅ Most of the target audience uses SEARCH ENGINE to search or read reviews online.

✅ Reading online reviews is as reliable as getting personalized recommendations.

✅ Businesses with a rating of 3-5 stars, the target audience tends to pay more attention.

✅ Before believing in any business, most customers read no more than 10 reviews.

✅ Only reading 1-6 reviews will give customers an opinion.

✅ before making a decision Customers will have access to 2-3 websites or blogs.

✅ If the review is not updated or more than 3 months, it will cause customers to change their mind and not choose products or services.

✅ Customers will trust reviews more when they see both the pros and the cons.

✅ 31% easier for customers to make decisions when a business gets great reviews.

✅ If you find 1 negative review, it's a loss of income from about 30 customers.

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