5 things to do ✨ for those who start selling in LINE@
5 things to do ✨ for those who start selling in LINE@
many merchants You might get used to chatting with customers with LINE, but as the store grows, Talking to customers with LINE has become something of a sucker for shopkeepers. Because customers who message inbox are enormous, 1 account can only use 1 person, sometimes they can't reply in time. Sometimes they can't take good care of their customers. Or maybe the line is stuck!! But to leave the line to find another way is not ready Because customers are convenient to use LINE to contact us already.
Meet the latest innovation from LINE with a new account for merchants. and those who have online business We call this new online business owner account “LINE@ Go read what to do. For those who start selling products in LINE@
🔹How is the store with LINE@ better than using a normal LINE account?
– 1 Line ID, can add many admins (Add up to 100 admins) Help each other to answer customers quickly without confusion.
– Normal LINE is limited to 5,000 friends, but LINE@ customers who add friends to the shop will become followers of the shop, which can increase up to 300,000 people.
– Customers Add friend, the same shop (no need to download any app, open the same line, message the shop) More is the store, set up a greeting message, when customers add, they will immediately see this welcome message, very high-class
– When busy answering, the shop is closed, can set Auto-reply
– Choose to send 1-to-1 messages like when talking to friends or send in boardcast (send at once to multiple people)
– Can send E-Coupon to customers To give privileges / discounts and other fun promotional activities
– Able to send Rich Messenger (send a picture with a link the same way that big brands use LINE Official Account) to drive more people to visit our website.
– Easily create Poll&Survey, survey customer opinions/needs, beautiful templete to use, beautiful
– Currently, it is an account at the store and business organizations that want the most popular way to connect with customers online Because there is a cool function similar to the line official account, but it is much cheaper.
1. Buy Premium ID
Using RandomID obtained from Line@ from the beginning to promote It would definitely not be a good result because RandomID is often letters and numbers that are illegible and difficult to type, and customers probably won't remember them. We recommend that sellers who sell products in LINE turn to change the ID to our own shop name by purchasing Premium ID, which is not too expensive. Plus, customers can easily recognize our brand as well.
2. Diligent to update, don't let Line@ be abandoned
Don't forget to update information in Line@ all the time so that customers don't suspect that Line@ is abandoned by
– Change your new profile picture to your own logo or product.
– Post content on Timeline at least 2 – 3 posts per week. It might be a store recommendation. Introduce products or store locations
– Add a cover image to the Timeline as well. This can be done by opening the app, selecting the Home tab, and clicking on the cover image to select a photo from your mobile phone to insert it.
3. Create a Coupon
An important helper that will make your sales on Line more successful. is to give away coupons Remember that customers tend to follow Line@ more when there is a discount, redemption, giveaway, plus. Knowing this, you can start creating coupons and broadcast to send to all followers.
4. Change the welcome message to be satisfying.
Every time someone adds us a new Greeting Message will automatically pop up to say hi. Therefore, people who sell items in Line should record information that customers frequently ask, such as how many stores there are, how to order, and various promotions. Or you can put a link to go to the website of the shop. You can also insert coupons created in the previous step. When customers add it, they can use it immediately.
5. Promote Line@
When Line@ is set up and ready, don't forget to promote Line@ to increase the number of followers in order to create sales opportunities in Line. Today we have 3 easy ways to increase followers.
– Increase the number of friends from existing channels Don't wait. Hurry up to share the link in all channels. all social media
– Don't forget to post on Timeline because the more likes, the more. More and more people saw it.
– For people who have a storefront Don't forget to report news or events in front of the shop as well. Maybe make a poster and paste it for customers to add. Guaranteed to have more customers for sure.
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