after sales service impress customers

after sales service impress customers

Impressing your customers is something that you should definitely do. In this article, I would like to present about after-sales service to impress your customers.

6 things to impress your customers

1. Planning for the after-sales service system

Planning for after-sales service, you should plan carefully. Because no matter what kind of sales you do, the after-sales service is something that will allow the customer to decide on the next purchase whether to buy with you or not. Inquiring about the products that customers receive is also after-sales care.

2. The customer has a problem. Let's talk soon.

By the time the customer encounters a problem with your product. Once you have received the information from the customer, Let's talk about the issues that customers are facing right away and you should be the best you can be. problem solving planning And analysis of problems encountered and should be informed about the time to solve the problems. Let customers know together

3. You shouldn't run away from the problem.

that you escape the problem will make the customer feel bad And your image will immediately be bad. and may cause damage to the company

4. Encountering situations create heroes.

The ability to solve immediate problems is another skill that a good salesperson should have. By being good at solving immediate problems for your customers, they will appreciate and appreciate you. It also builds confidence for customers as well.

5. Creating a system to prevent problems for customers in advance

It's that you plan on preventing future problems in advance. It will make your sales more systematic. Having a team to check after-sales service for customers

6. You are the caretaker and provide after-sales service.

The fact that you are taking care of customers before buying products and services to customers after the sale. It builds a good trading relationship with your customers so that they can always trust you.

Providing good after-sales service to customers is something that every seller should follow. Hope it will be very useful to all readers. And you can meet again in the next article.

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