Facebook Messenger with online selling features
Facebook Messenger with online selling features
In communicating with Facebook, we have to use messenger messaging to communicate. It is a fast and convenient channel. With technology advancing rapidly, there are many features that help businesses. Today we are going to talk about those features.
1. Assign to
A feature that assigns duties to each admin. to be responsible for each subject in order to serve a wide range of customers and provide appropriate advice.
2. Create a chat campaign option.
3. Categorize Folders
A feature that helps organize messages so they are not cluttered or have so much that you can't scroll down to find the message below. can be clearly divided
- message to be replied
- Answered messages
- spam messages
4. Create Custom Audiences
5. Filter messages
A feature that helps filter all messages in our Inbox. make order able to work conveniently
- Assigned messages
- Tracked messages
- unread messages
6. Chatbot
7. Label tag
Features that help categorize Organize your messages with tags. This makes it easy to find specific messages of a particular type. You can set a label with any message.
8. Save Replies
Useful Features Helps to save typing time. In case someone asks for similar information Come here often We can choose to keep the message that we typed in a reply and send it to the customer in one click.
9. Set Status
A feature that tells the admin status whether it is convenient to reply to messages now or not. So that customers don't waste time waiting all day without knowing when they will receive a reply.
-Away (Away)
- Available (are)
10. Messenger Greeting
The feature set the message that when the customer opens the Messenger will receive either a greeting message or a notification message. You can publicize.
11. Payment record
Features that help inform the page's financial information. when there is money coming in and out and also tells the details of spending as well Used for marketing and monitoring page insights.
12. Auto text
Features that save time and increase customer convenience. We may also select Frequently Asked Questions from FAQ to set up automated messages to speed up Q&A with customers.
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