How To Do Business Online successful Great sales ✨
How To Do Business Online successful Great sales ✨
Nowadays, doing business online is a business that people want to do business with quite a lot of attention. especially those who just started doing business Because it cannot be denied that nowadays the “online world” is something that is closer to us every now and then. Many businesses have changed. Adding sales channels for products and services to the online platform In addition, businesses that have just started It is popular to start a business through online channels first. which is interesting that do business online It's a new business model. that every entrepreneur should understand and applied to keep up with the situation
✨ The process of doing business online to be successful.
1. What is the requirement to do business online?
How to make your online business successful in the first place It is necessary to find the needs of buyers, users and consumers and fulfill them. It starts with a study of what the market demand is. What products or services will help solve problems for buyers? or how to use the service
By searching for information, it may start easily from searching for information. Or various related statistics via the Internet, reading articles, various research or even reading reviews of other types of products in order to be used as information for analyzing consumer demand. or is it a real market Study behavior, interview and ask real consumers as well.
2. A business that can be sold is a business that solves problems for customers.
The principle of doing business is simple: to find market demands to meet. By noting what problems in the daily life of the customers and which products or services will be able to solve those problems for customers An obvious example is “Uber,” a shuttle bus company that started with the idea of solving the problem of hailing a taxi. Or people who want to start an online selling business can also bring ideas on solving problems as a business approach as well. But I'm afraid of getting fat because of the oil in the fried food. We can also create a business to import or distribute oil-free fryers, for example.
3. Create a “storefront” or website on the online world
Once we've built a business, whether it's selling products or providing services, the next thing to do is to create an online presence for the business on the internet. This is like building a storefront where customers can come and buy products and services with our business. It could be a business website or a Fanpage on various platforms including Social Media and Marketplace platforms. It would be best to explain the business clearly what our business is or what it sells. But building a storefront just waiting for customers can be useless if in the end customers don't even know that our business exists online. Therefore, an important tool to make our business known is to do "Online Marketing"
4. Marketing or “Online Marketing”
Online marketing is marketing activities on online media to achieve business objectives such as making our products or business known. or increasing sales, etc. for the online marketing process. This can be done in a number of ways. The highly popular method is to “Advertising online” or advertising our business on various online channels such as Facebook, LINE OA, or Google Ads. Another method that is becoming a trend nowadays. Is influencer marketing, which is for people who have a lot of followers in the social world to talk about or review our products, etc. A very interesting case study is “Perfume Buffet Shop”, which is a perfume shop on Facebook. which in the beginning was not known to customers at all But the store contacted the page "Thep Leela" to do VDO Content "Men Review Women's Perfume" which received more than 1 million views on Facebook and YouTube and caused Perfume Buffet to have more than 4 followers on the page. ten thousand people
5. Build relationship with customers
If you want to be successful in business Calling customers to come to you alone is definitely not enough. How to do business with sustainable success. Entrepreneurs must also pay attention to building relationships with their customers. Because every customer is equally important in bringing your business to its goals. whether it is an old customer or a new customer for new customers Businesses may build relationships with customers by creating a good first impression, such as talking to them, answering questions, and helping customers with courteous and friendly service. Although he is not our customer today. But the first impression can be good word-of-mouth and create a good brand image. At the same time, never neglecting old customers. Businesses may build relationships with existing customers by Store each customer's information in a database. Who has bought anything, when and how, later can use this information to recommend new products and services to customers. or creating loyalty cards or giving special privileges for members to make customers feel special and come back to use the service from the business
6. Maintain Online Reputation
how to do business online To be successful, this last point is just as important as the others, because doing business online, everything, everything happens very quickly. Certain events can make a brand a success overnight. On the other hand, a brand that we've built for many years can fail in the blink of an eye as well. Therefore, maintaining an online reputation is very important. Businesses need to be extremely careful in using their words and marketing campaigns to address issues that may be particularly sensitive. especially political issues, beliefs, gender, ethnicity, skin color, etc., or even create minor dissatisfaction with customers if there is some conflict. Business owners must not be complacent. and hurriedly deal with that issue as soon as the customer received a defective product or the wrong delivery occurred Although it may seem like a small matter But business owners should be quick to take responsibility and take care of any problems that arise. before the occurrence of erysipelas
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