📣How to use LINE@ like a pro, business owners should know.

📣How to use LINE@ like a pro, business owners should know.

🔸What is LINE@?

LINE@ is an application created by LINE Corporation, the creator of the popular chat application on Thai phones. LINE@ was created for business purposes by specifically If we compare LINE as a personal account instead of ourselves, LINE@ is a personal account that represents a store, business, or company. The functions and uses of LINE@ are therefore different from normal LINE because it focuses on Get the most out of your business

1. There is a function to support having a large number of customers or followers. Which normal lines can't do, such as broadcasting, used to make advertisements, promotions, product recommendations, promotions, or tell news to thousands and tens of thousands of people who play private LINE within a single submission, Auto Reply, set to send responses Automatic, without having to sit and watch customers, Statistic view of the usage statistics of our followers. to use the information for marketing or business development

2. When created as a business account, one person can have more than one store account, and in one store, there can be up to 100 Admin or people to help take care of the account. This is done with LINE is not normal There are also many functions. For promotional purposes, including Broadcast, Rich Message, Coupon, etc., with some things that may need to be set up on the computer to be more perfect.

3. Good talent of this application is not available for free But of course it's not too expensive. Initially, they are free to use, but if you want to use some extra functions, there will be a monthly fee. Starting at only 998.- baht per month only. Other packages It will increase according to the capacity and size of the shop.

🔸How does a store have LINE@ better than using a normal LINE account?

- 1 Line ID, can add many admins (Add up to 100 admins) Help each other to answer customers quickly without confusion.

- Normal LINE is limited to 5,000 friends, but LINE@ customers who add a friend to the shop will become a follower of the shop, which can increase up to 300,000 until some merchants have to study the technique to increase the number. Followers together

- Customers Add friend, the same store (no need to download any additional apps, open the same line) You can talk to the shop.) More is the shop to set up a greeting message. When customers add, they will immediately see this welcome message. Very high class.

- When busy answering, the shop is closed, you can set Auto-reply, read how to do it here

- Choose to send 1-to-1 messages like when talking to friends or send boardcasts (send at once to multiple people).

- Send E-Coupon to customers To provide special privileges / discounts and other promotional activities fun

- Able to send Rich Message (send image with link The same way that big brands use LINE Official Account) to send more people to visit our website.

- Easily create Poll&Survey, survey customer opinions/needs, beautiful templete to use, beautiful

- Currently an account at the store and business organizations that want the most popular way to contact customers online Because there is a cool function similar to the line official account, but it is much cheaper.

🔸What kind of shops should use LINE@?

If I have to answer honestly, it's "all stores" because it's free to use, but if you want to be more specific, it must be a shop that chats to sell items and receive orders online regularly with customers because it guarantees value for money. Talking, answering and taking care of customers is very fast indeed. Especially now that a new package is released, the price is very cheap, starting at 0 baht to thousands. But as you can see "A seller who should like" thinks that the free package that LINE has to offer. It is enough to meet the basic needs of many stores. But which shop wants a cool ID name that is their own shop name? It costs a little more, about 200 baht. Just like this, we will get the ID name of LINE @ that will be added with @ [shop name / name you like] such as @meakapoohnalike. Take it to give away to customers to add us already.

🔸 Fun features Help increase sales and how to use LINE@

1. We can use LINE@'s Boardcast feature to send messages to advertise new products. Great promotions of the month or fun activities to win prizes Send a line to thousands of customers.

2. Poll & Survey features can be used to really explore the needs of customers. But if adding a little more interest With the award-winning poll, it's not bad at all.

3. LINE@ can add many admins. But the shop owner can also limit admin rights (like facebook) that anyone has a duty to reply to chat only. Who can post news, etc., making it easier to divide the work.

4. When faced with questions that customers frequently ask. Then we are lazy to answer, so we can set "Keyword". Now, when someone asks and asks, there is a set keyword, LINE@ will help answer messages automatically. (that we set) can save time, do not have to watch the screen all the time Customers are happy because they respond quickly too.

5. LINE@ itself has a Timeline system like normal Line and facebook, this area should not be left alone. You can use it to post items for sale. Plus, if we post something and want customers to see it. You can send a message inviting them to see the product. It's not like the Timeline page on facebook that has less visibility.

6. Able to introduce new products every day, but make it fun to write. Focus on customer benefits rather than sales. Send it in a short message, for example, “Finish the Songkran water festival, are you afraid of acne? I have to carry the ABC acne gel and keep it.” Once sent, we all saw this message. Guaranteed to be able to sell for sure.

7. LINE@ has 2 versions, Smartphone and PC. If you want to unlock LINE@'s great abilities such as customer statistics. Sending multiple messages, polling, managing messages, etc.

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Details of online marketing services

>> https://www.chatstickmarket.com/langran

Examples of various brands that we take care of online marketing

>>https://www.chatstickmarket.com/portfolio

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