Professional sales techniques Really increase sales
Professional sales techniques Really increase sales
Sales techniques are very important to help your sales go higher than you think. Alone, if you don't know how to sell properly, chances of sales will improve is very difficult. There are all high competitors. Therefore, it is necessary to learn all the time and this is a professional sales technique that increases sales more than ever.
1. Know our customers
before selling products We must know who is the target audience of our products. Our products are suitable for any group of people such as school age, teenagers, working people or suitable for families. Knowing your target audience will allow you to focus more clearly on that group of people. Makes it possible to choose to make content or words directly in the group. Including making promotions that are appropriate and consistent with the behavior of that group as well
2. Know how to close the sale properly.
This technique is very simple, just choose the correct closing questions based on words that customers are difficult to reject, such as in conclusion, which color to buy, which model do you want more, etc. This method of closing the sale is like a allowing customers to choose which one they want more You have the right to sell for sure.
3. Verbs, gestures, and speech are important.
Gestures, gestures, and speech are important. Try to be polite or emphasize friendly, but don't be offended. Not very rude to customers There must always be a good-natured face. Even if you say you're annoyed stressed about anything But when you're still selling, customers want the best in every way. Therefore, do not mix personal emotions with work.
4. Understand customers
Each customer has different purchasing methods. Here you need to look for sales techniques that understand customers as well, for example, some customers are looking for salespeople, indicating that they need advice like this to help them. Customers will be very impressed. But if some customers walk still and watch here and there, they may just ask the preliminary. If the customer doesn't need the information, then let them walk by themselves. because he may prefer privacy, etc.
5. Don't focus on selling only, don't care about other things.
Some merchants don't understand. You have to sell to get customers. You have good sales. But focusing on selling too much will make customers uncomfortable and don't want to come back to buy again. The best way is to focus on selling as appropriate. For example, at this moment, the customer is asking for the price, they are telling the truth and may supplement some promotions that look interesting. But if some customers come in and haven't asked anything, they may let them choose first. No need to rush, don't be in a hurry, just say for sale. Or if he invites you to talk about other matters, you can talk. You don't always have to get involved in the product.
6. Know how to build a good relationship with customers.
Building a good relationship will help you get long-term customers, such as salespeople. When going out to meet customers who have previously discussed work, there may be a small souvenir, although the price is not very expensive, but makes the customer feel the presence. kindness courtesy When you have work or need to place an order, you are always the first to think of you. This increases your chances of making higher sales and being recognized. Become a customer's favorite Trust separately or write a thank you note attached to the product, whether it's a small gift. It may make customers smile.
7. Low balance, very high balance, do not get involved in any work.
Many people, when they see that this customer has less sales, they don't want to get a job. Looks like it's not worth it, but really, these things need to be evaluated for their worth. The amount is really small, but it can be sold often, easy to sell, not very fussy like this, the chances of getting sales continuously are high. Some people buy a lot at one time, but it's very messy. You have to take care of yourself. All types of customers, that's a good sales technique that can actually help achieve the goals you set.
8. Do not cram in products or create a feeling of pressure.
Too much hard sales can make customers feel compelled. The customer may immediately decline the purchase. and never come back to buy products again What's worse is that it may lead to others telling people not to buy from this store. We should let our customers choose the products they are comfortable with. We watch and give advice from a distance, not staring at or standing too close to the customer that they feel uncomfortable.
9. Drive customer decisions
As opposed to Hard Sales, if we let customers choose products without prompting to make a decision Customers may walk out of the store as well. We should motivate our customers' decision making by choosing the right words. These are the words that open up our leads. and not forcing customers to buy too much, for example, which one should I get today? It's better, accept it or not? or stimulate with promotions such as buy now, get free gifts Or buy today and get 20% off.
10. Auto answer system
With automation tools, you can instantly respond to your customers, such as setting a welcome message when a customer greets a fan page or LINE OA immediately, or using a chatbot tool to respond to every comment instantly. so that customers do not fall And also increase the response score of the fan page as well.
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