Set up Messenger on Facebook

Set up Messenger on Facebook

In business, just talking can impress customers. have to our shop or company. This article will take you to know how to grow your business with an application called “Messenger”.

🔹 Why do you need it?

- Talk to customers easily and quickly

when customers consult We will be able to answer immediately as soon as we see it. It's a friendly chat. make customers relax I'm comfortable talking to you.

- be reliable Build trust from customers

Especially if we use the account for business or use Messenger for Business, the more customers feel wow. Because you can trust that our account is a real account and do real business.

- Generate leads

In each sale we learn values. customer preference retaining that part and then use it to develop future products to meet the needs of customers.

- Maintain privacy of customer data

Some businesses require shipping. Sending a message discussing addresses telephone number Therefore, it helps to maintain the privacy of customers. create peace of mind

🔹How to enable Messenger on the page

1. Select the menu "General Settings" and click on "People can contact the page privately".

2. Create a title and link.

3. Add the “Send Message” feature to the page for the convenience of customers who wish to inquire or place an order.

- Under the cover photo of the page there is a menu + Add a Botton

- Press to select Contact You, select as Messenger

4. Write a bio introducing details Additional ways to contact the page

5. Auto reply system

- Select menu “General Settings”, select “Messaging”

- Select Set up automated responses > Instant Reply to enter text.

6. Frequently asked questions

- Select menu “Instant Reply”