📣 Setting Auto Reply Messages on Facebook Business Suite

📣 Setting Auto Reply Messages on Facebook Business Suite

Autoresponders in Business Suite allow you to manage your business messages on both Facebook and Instagram. Reach more potential customers and build a strong rapport with the people who interact with your business's Facebook Page and Instagram account.

When you enable automatic replies People automatically get replies from your business when they interact with your Facebook Page or Instagram account at a specific event or when their message contains certain keywords.

📌 Before you start

- This procedure applies to the Business Suite desktop experience.

- Learn how to set up automatic replies in the Business Suite mobile app.

- Select your Facebook Page and Instagram account from the Business Suite home page.

- Keyword automation is currently only available in Business Suite on desktop.

- Make sure you select the correct business account from the dropdown menu at the top left of the main page in your Business Suite. Learn more about Facebook business accounts.

How to set a reply message to the page Contact customers via Messenger

When we make a Facebook fan page that has to contact customers or have to talk to fan pages. And there is no time to sit and answer all day and night, so setting a message to reply to the page So it's a very good way.

1. Open a page that we take care of as an admin. will make settings related to messages

- Click on the text box.

2. When at the front of the message box

- Click Auto Reply

- Click to turn on AutoText. for greeting people This is the setting "Welcome message"

3. Click Edit

4. Customize and edit the message reply to the page. as we want

5. When finished typing

- Click to view messages Example of a reply message on a page via Messenger.

- Click Save

Advantages of using a reply to a page with an automatic message as follows:

- If we are busy answer not online facebook Auto chat also makes us not lose work.

- Save time in having to reply to many customers / page customers.

- Able to ask questions to customers to screen customers Who will we answer first?

So for people who make online sales pages. who want to communicate with customers Setting up a reply message to a Messenger page on a Facebook page is essential.

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Details of online marketing services

>> https://www.chatstickmarket.com/langran

Examples of various brands that we take care of online marketing

>>https://www.chatstickmarket.com/portfolio

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