Techniques for retaining old customers

Techniques for retaining old customers

For anyone who is a merchant or a person who does business with them. If finding new customers is difficult. Let's come back to keep old customers better. If you're ready, let's go see it.

1. Bringing information of old customers used to benefit

Of course, you'll need some information. about your customers already and information These can then be adapted to market to your existing customers. Sending price discount messages to existing customers. In order to encourage customers to come back to buy your products again and come back to use your services again.

2. Making improvements and changes in responses to old customers.

The fact that you have a system to help respond to solve problems for customers is a good thing. But sometimes, the response system is unable to answer all of the customer's questions or concerns. Therefore, adding people who can respond to customers. It will help to impress and satisfy customers as well.

3. Creation of customer loyalty programs

Creating a customer loyalty program It is a powerful program because only by being an existing customer you can enjoy the privileges. that the way you give it And the most commonly used is that the customer subscribes. to receive various special benefits that is more than new customers And you can also use the customer information you have to make a better marketing plan as well.

4. Marketing by sending email messages to attract old customers.

By doing this, you build a relationship with your clients both pre-trade and post-trade. And more importantly, the message that you have sent to it. In order not to lose them, sure enough.

5. Making offers about discounts or credits to return the product

Making a sale is another great way to retain existing customers, as it encourages them to forget about your products and encourages them to come back and shop with you again. That often enough

How are you doing with the techniques presented in this article? Hope it will be useful to all readers and see you again in the next article.

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Examples of various brands that we take care of online marketing

>>https://www.chatstickmarket.com/portfolio

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